COMPANY OVERVIEW
Merimen is a pioneer and the leading provider of business-to-business solutions for the insurance industry in Indonesia. We pride ourselves in producing high-value, robust and adaptable solutions,designed and engineered to the highest standards.
Currently, we are market leaders in our niche products in Indonesia, and we also have significant presence in other countries in the Asia Pacific and Middle East region. We are looking forpeople who shares our values and goals and who will play a pivotal role in our future expansion.
Our position of strength in the industry was achieved by a group of enthusiastic and talented individuals that have devoted their time and skills to the future of Merimen. We seek intelligent people who enjoys their work challenges.
WHY JOIN US?
We're always looking for energetic, dynamic and enthusiastic people, so drop us a line to let us know a little bit about yourself and what you're looking for..
Customer Support (CS)
PT Merimen Technologies Indonesia
Min 1 year (Staff (non-management & non-supervisor))
Indonesia - Jakarta Raya - Jakarta Selatan - Menara Bidakara, Pancoran
JOB DESCRIPTION
PT Merimen Technologies Indonesia
We are a pioneer and a leading provider of business-to-business solutions for the insurance industry in the region. We pride ourselves in producing high-value, robust and adaptable solutions, designed and engineered to the highest standards. Currently, we are aggressively expanding both in terms of product-lines and geographical regions.
Our position of strength in the industry was achieved by a group of enthusiastic and talented individuals that have devoted their time and skills to the future of Merimen. We are committed to excellence in every facet of our business. While we are at it, we have fun along the way. We are now looking for individuals who shares our values and goals and who will play a pivotal role in the future expansion of our new business in Indonesia.
Responsibilities :
- Give accurate, fast, & clear information/solution to customers.
- Write down every activity related to customer feedback/complaints
- Help solve customers’ problems. Suggested that problem solved in first encounter.
- Follow up the problems (to customer).
- Do administrative work connected to Support Centre activity
Requirements :
- Candidate must possess at least Diploma in any field.
- At least 1 Year(s) of working experience in the related field is required for this position.
- Required Skill(s): Computer is a must, internet, simple excel
- Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.
- Fast Learner, highly self motivated, proactive, problem solving
- Having software knowledge is preferable
- Excellent Interpersonal skill to manage customer
- Good command of English & Bahasa
- Team player with good communication & service oriented
Please visit www.merimen.com for other informations.
WORK LOCATION
Address
Menara Bidakara 2, Jalan Rasamala Raya, Menteng Dalam, Special Capital Region of Jakarta, Indonesia
Save this job
Advertised: 30-December-2017
Closing on 29-January-2018